We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored: 24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged $25. This amount must be paid prior to your next scheduled appointment.

No-shows

Anyone who either forgets or consciously chooses to forgo their appointment without notice for whatever reason will be considered a “no-show.” They will be charged the full amount for their appointment.

Late Arrivals

If you arrive late, your session may be shortened in order to accommodate others whose appointment follows yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible to pay for the full session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

We look forward to serving you!